Support
Questions, ideas or something not working? We're happy to help.
ContactEmail support@furmily.app — we usually reply within a couple of days.
Common questions
How do I share my pets with family?Open Furmily → ⚙︎ → Family → Create family link, then send the invite or let them scan the QR code.
How do I use Furmily on my iPad or a new iPhone?Turn on “Sync via iCloud” in Family → My devices. Your other devices with the same Apple ID connect automatically. You can also open your family invite link on the new device.
Someone has my invite link who shouldn't.Open Family → “New link”. The old link stops working and the old shared data is deleted from the server; send the new link only to the people you trust.
Where is my data stored?On your devices. When you share with family, it is end-to-end encrypted before it leaves your phone. See the Privacy Policy.